Cookie & Tracking Policy
Understanding how we use tracking technologies to enhance your learning experience
Last Updated: February 15, 2025
What Are Cookies and Tracking Technologies
Cookies are small data files that websites store on your device when you visit them. Think of them as digital sticky notes that help websites remember things about your visit – like your preferences or login status.
At SystemNextStep, we use various tracking technologies beyond just cookies. These include web beacons, pixel tags, and local storage elements. Each serves a specific purpose in making your educational journey smoother and more personalized.
When you browse our algorithms and data structures content, these technologies help us understand which topics interest you most, how long you spend on different lessons, and where you might be struggling. This isn't about invading your privacy – it's about creating a better learning environment.
Types of Tracking We Use
Essential Functionality
These keep the website working properly and remember your basic preferences during your session.
What they do:
- Keep you logged into your account
- Remember items in your learning cart
- Store your language and region settings
- Maintain security during your session
Learning Analytics
We track how you interact with our educational content to improve course materials and identify areas where students need more support.
What they track:
- Which algorithm topics you spend most time on
- Common places students get stuck
- Popular learning paths through our content
- Quiz performance patterns
Performance Monitoring
These help us understand how fast our website loads and where technical improvements are needed.
What they monitor:
- Page loading speeds
- Video streaming quality
- Interactive coding environment response times
- Mobile app performance metrics
Marketing Insights
We use these to understand which of our courses and content formats work best, helping us create more effective educational materials.
What they help with:
- Measuring course completion rates
- Understanding referral sources
- Testing different lesson formats
- Optimizing our Thailand market outreach
How We Use Your Data
Personalizing Your Learning Experience
When you're working through our data structures course, we notice if you're spending extra time on binary trees versus hash tables. This helps us suggest additional practice problems or recommend reviewing prerequisite concepts.
Improving Course Content
If our analytics show that 70% of students struggle with a particular dynamic programming explanation, we know to create additional examples or video tutorials for that topic. Your learning patterns help us make better courses for everyone.
Technical Optimization
We track technical performance to ensure our coding exercises load quickly, even on slower internet connections common in some areas of Thailand. When students are working through algorithm implementations, timing matters.
Managing Your Privacy Settings
You have complete control over how we track your activity. Here's how to adjust settings in different browsers:
Chrome
Go to Settings → Privacy and Security → Cookies and other site data. Choose "Block third-party cookies" or "Block all cookies" based on your preference.
Firefox
Click the menu button → Settings → Privacy & Security. Under Enhanced Tracking Protection, select "Strict" to block most tracking technologies.
Safari
Safari menu → Preferences → Privacy. Check "Prevent cross-site tracking" and adjust cookie settings to your comfort level.
Edge
Settings → Cookies and site permissions → Cookies and site data. Choose your preferred level of tracking prevention from Basic to Strict.
Keep in mind that blocking certain cookies might affect your experience on SystemNextStep. For instance, you might need to re-enter your preferences each time you visit, or some interactive coding features might not work as smoothly.
Data Retention and Storage
Session Cookies
Deleted automatically when you close your browser
Learning Progress Data
Stored for up to 3 years to track your educational journey and provide continuous support
Analytics Data
Aggregated and anonymized after 18 months, used only for course improvement
Marketing Cookies
Expire after 90 days unless you interact with our content again
Third-Party Services
We work with several trusted services to deliver our educational content effectively. These partners have their own privacy policies, but we only share data that's necessary for providing our services.
Educational Tools Integration
Our coding playground uses third-party services to compile and run your algorithm implementations. These services temporarily process your code but don't store it permanently.
Video Content Delivery
Video lessons are served through content delivery networks that may place cookies to optimize streaming quality based on your location in Thailand or elsewhere.
Payment Processing
When you enroll in courses, payment processors handle transaction data securely. They use their own tracking to prevent fraud and ensure smooth payments.
Questions About Our Cookie Policy?
We're here to help clarify how we handle your data and respect your privacy.
Email: support@systemnextstep.com
Address: 33 Karnjanavanit Soi 5 Rd, Kho Hong, Hat Yai District, Songkhla 90110, Thailand
Phone: +6639436316
Policy Updates
Technology changes constantly, and so do privacy regulations. We update this policy as needed to reflect new tracking methods or legal requirements. When we make significant changes, we'll notify active users via email or through announcements on our platform.
We encourage you to review this policy periodically, especially if you're concerned about how your learning data is handled. As an educational platform focused on algorithms and data structures, we understand the importance of data integrity and transparent processes.